FAQ
I've never used a pet sitter before.  What do I need to do to arrange for
services?

You can call us at 1-888-DOGSITS or (845) 803-0815, email us by using the
contact page on this site or email us directly at info@preciouspetz.com to set
up a free consultation.  A sitter will come to your home to meet with you and
your precious pets, go over your pets routine and what needs to be done
while you are away, answer any questions you may have and fill out a service
agreement and veterinary release form.  At this time you will need to provide
two sets of  keys.  One will be used by your sitter to access your home while
you are away and the other will be kept in the office.  Please keep in mind even
if you have a garage opener or alarm code, in the event of a power outage
your sitter would not be able to provide care for your pets without a key.

When is payment due?

For pet sitting services the  fee is required in advance to hold your
reservation.  This will be due at the initial consultation.  If you would like to
make your deposit after the initial consultation that is fine also, but we can not
guarantee you a reservation until after the deposit is made.  The balance will
be due on the first day services.  For your convenience we accept cash,
check, or credit card payable through paypal.  For daily dog walking clients
payment is due on the first day of service each week.

Do you provide care in your home or mine?

Pet sitting services are provided in the comfort of your own home.

How much notice do I need to give you to arrange for a pet sitter or dog walker
to care for my pet?

During holidays and school vacations we book up quickly so it is preferable if
you book services as early as possible.  During the rest of the year 2-4 weeks
notice is usually fine.  Please feel free to call us if you need last minute care
also.  If we have availability we will be happy to accommodate you.

What kind of pets do you care for?

We care for all types of pets.  If we don't have experience with your type of pet
we will be honest with you and ask that you show us and give us detailed
instructions on the care for this pet.  

Are there any type of pets you do not provide care for?

Aggressive animals and pets that have a history of biting.  Also, pets that have
great medical needs.  These pets would be better served by being boarded at
a veterinarian that could provide round the clock care.

How many visits do you provide each day?

Typically, for adult dogs we provide 3 visits a day.  This consists of a morning,
midday and evening visit.  However if you would like more visits per day we
can arrange for that or if your dog has access to a doggie door 2 visits a day
are acceptable.  For daily dog walking clients typically one visit a day is
provided, however if you would like more visits that can also be arranged.  For
cats and other small animals we typically provide o
ne visit a day.  

Does one or more sitters provide care while I am away?

One sitter will be assigned for the length of your reservation.  We find this
provides consistency and allows your pet and sitter to bond more easily.  You
will meet your sitter at the initial consultation.
 

What if my pet becomes ill while I am away?
At the initial consultation we provide a veterinary release form for you to fill
out.  In the event your pet does become ill or injured this gives us permission
to bring them to your vet for care.

Are you insured and bonded?
Yes

Can you provide references?

Yes, these will be provided at the initial consultation.

If you have a question that has not been answered please feel free to call us at
1-888-DOGSITS, contact us via our contact page or email
info@preciouspetz.com
Precious Petz Sitting Services
"Providing loving care when you can't be there"